EMAIL PRACTICES
This page answers the standard sender-review questions about how StarkQuip uses email. It is written so a reviewer can verify each answer against the linked pages.
PLEASE BRIEFLY DESCRIBE HOW YOUR BUSINESS USES EMAIL
StarkQuip operates a digital payment card service: customers deposit stablecoins (USDT / USDC / DAI) and receive digital Visa and Mastercard debit cards they can spend anywhere.
We use email to run that service: account creation and email verification, deposit and card-load receipts, card issued / ready / expiring notices, security and fraud alerts, password and identity recovery, and replies to customer support requests. We also send optional product news and offers — but only to subscribers who explicitly opted in and confirmed.
Business URLs: https://starkquip4.space/ and https://starkquip4.space/signup.
WHAT TYPES OF EMAILS WILL YOU BE SENDING: TRANSACTIONAL, MARKETING, OR BOTH?
Both, kept strictly separate:
- Transactional (approx. 70% of volume): receipts, account and card activity notices, security alerts, and support replies. These are part of the service and are never promotional.
- Marketing (approx. 30% of volume): product news, feature launches, and offers. Sent only to confirmed opt-in subscribers, and every message carries a one-click unsubscribe link (List-Unsubscribe / List-Unsubscribe-Post).
Marketing content is never attached to transactional mail, and unsubscribing from marketing never affects service-critical messages.
HOW DO YOU SOURCE YOUR EMAIL LISTS / CONTACTS, AND WHAT ARE THE URLS OF THESE SOURCES?
Every address on our list is collected by us, directly from the person, through our own properties. Sources:
- https://starkquip4.space/signup — our sign-up form (double opt-in).
- https://starkquip4.space/ — our website, which links to that same sign-up form.
We do not purchase, rent, scrape, harvest, or append email lists, and we do not use third-party or co-registration sources. Addresses are never sold, shared, or traded. Anyone can be removed instantly via the unsubscribe link in every marketing email or by writing to privacy@starkquip4.space.
COULD YOU PROVIDE THE URLS TO YOUR TERMS OF SERVICE AND PRIVACY POLICY?
Terms of Service: https://starkquip4.space/terms
Privacy Policy: https://starkquip4.space/privacy
WHAT IS YOUR EXPECTED MONTHLY VOLUME OF MESSAGES?
Approximately 3,000–5,000 messages per month (transactional ≈ 70%, marketing ≈ 30%), scaling with our customer base. All mail is sent from the starkquip4.space domain with proper SPF, DKIM and DMARC alignment.
ARE ALL OF YOUR RECIPIENT EMAIL ADDRESSES DOUBLE OPT-IN?
Yes. Our flow for every subscriber:
- The person submits their address on starkquip4.space/signup and ticks the consent checkbox.
- We send a confirmation email containing a unique link.
- Only after that link is clicked is the address added to the list and eligible for mail.
Addresses that are never confirmed are deleted within 30 days and receive nothing in the meantime beyond the confirmation message. Every marketing email includes a one-click unsubscribe honored immediately. Complaints are actioned within 24 hours: the address is suppressed and the cause investigated.
COPY-READY FOR YOUR REPLY
Terms of Service: https://starkquip4.space/terms
Privacy Policy: https://starkquip4.space/privacy
Email Practices: https://starkquip4.space/email-policy
List source (sign-up): https://starkquip4.space/signup
Questions about our email program or this page: privacy@starkquip4.space · Support: support@starkquip4.space